![]() ![]() Disable all other Add-Ins except the one in question and retry. There may be a conflict with other add-ins that are being loaded in the Office application. Step 2 – Disable all other Add-ins And Make Sure the EIOBoard Add-in is enabled Note: You will have to change the 10.3.7 to the correct version that you are upgrading to. ![]() If you on On-premise, make sure you only download up to your servers version(which you can see as the Database version in the settings). If you are cloud, you will be able to download the latest version from the link before. If you are having issues crashes on the Calendar pane, 64 bit versions of Outlook, or the Batch Pre-registration, please upgrade to version 10.3.15 or later. There is also a known issue with Office 2007 or earlier if a component of Office 2010 such as Visio, Project or Excel is installed. Make sure you are running our latest version. Posted by Kevin Merta on 17 August 2011 05:10 PM
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